Monday, 20 July 2009

Going the Extra Mile (or 5000!)

At Phoenix Energy we believe in going the extra mile in order to help our customers and clients. We offer a personal service - all phone calls are answered or returned personally and all e-mails are returned. Being a small company we are able to respond to the individual needs of our customers - even extending to arranging electricity meter appointments and energy contracts from a beach in Thailand. We believe this level of service, if not unique, is certainly refreshing in these times.

As a bit of fun I have attached some 'holiday snaps' showing examples of water and electricity infrastructure in Thailand / Malaysia. I personally feel a bit uncomfortable with electricity meters nailed to a lamp post, especially during monsoon!


I am not a big fan of overhead electricity network -bit of an eyesore



Especially during monsoon season



Doesn't look in great condition


Never seen this in England!- 4 electricity meters on a lamp post



Water meter Thailand style -bit of a trip hazard!


Water meters KL - I don't think Health and Safety would be too impressed

Saturday, 2 May 2009

New Domestic Energy Comparison Site

Phoenix Energy are pleased to announce that our new domestic energy price comparison site is fully up and running.

The site is called GET ME CHEAP BILLS . COM

and it can be accessed either through the billing section of the regular website

http://www.phoenixenergy.co.uk/billing.html

or by going direct to the site via http://getmecheapbills.com/

The site is 100% impartial and independent, and lists all of the domestic energy deals available in Great Britain.

It is possible to sign up online or if you wish to speak to a 'real person' by phoning 0800 849 70 77 and quoting Phoenix.

Please check it out and see how much you could save on your own energy bills - you could get a happy surprise.

Sunday, 26 April 2009

New Development - Titan House Hartlepool

Phoenix energy are proud to announce the completion (of our part) of the redevelopment of Titan House, Hartlepool.

Titan House, a former social services building once owned by Cleveland County Council, was one of five key buildings earmarked by Hartlepool's New Deal for Communities (NDC) as part of an overall strategy to bring empty buildings back into use.The building has also appeared in the Mail's Spot the Grots campaign and was on Hartlepool Mayor Stuart Drummond's hit list of buildings needing action.







For full information regarding this development please follow the links below

http://www.hartlepoolmail.co.uk/plot-the-grots/Big-plans-for-Titan-House.4093182.jp

http://www.hartlepoolmail.co.uk/latest-news/1215pm-Former-grot-spot-building.5140210.jp

http://www.investinhartlepool.com/pdfs/HE_19.pdf

We have recently organised the installation of 50 meters for the conversion of this previously unused building - 49 economy 7 meters for the individual flats and a 3 phase commercial meter for the landlord supply.



Photographs showing the installation of the metering are shown below.






















Phoenix Energy wish every success to Montague Estates for this development and look forward to working with Montegue Estates again in the future.

Monday, 23 March 2009

'Unfair' Energy Bill Ban Proposed

From the BBC -

Chief Executive of Ofgem, Alistair Buchanan, said he was determined to stamp out bad practices
Energy companies will be banned from charging "unjustified" prices under new rules proposed by the regulator Ofgem.
Prices for different payment methods, such as pre-payment meters, will have to reflect costs to the supplier.
Ofgem started the investigation into the state of the energy market in the UK in February 2008.
An industry body has welcomed the latest move, claiming that £300m has already been cut from pre-payment and electricity-only tariffs.
'Emphatic move'
In its initial findings in October, Ofgem said that there was no evidence of collusion between the "big six" suppliers in setting prices and the market was "working well" for most consumers.
This is an emphatic move by Ofgem to clear the decks of obstacles that prevent consumers from getting access to the best offers
Alistair Buchanan, Ofgem
But it raised concerns over the difference in prices for those paying in different ways, and deals for those with no gas supply.
About 12% of households pay one fuel bill on a pre-payment meter, although this increases to 37% of those in social housing, it said.
In 2005, they paid £80 more, on average, than direct debit customers. By the beginning of 2008, this had risen to £125, but this has since dropped back. Ofgem said in October that the cost of servicing a pre-payment meter is £85 a year.
It also said that those paying by cash or cheque each quarter paid £80 more a year than those on direct debit, up from £40 at the start of 2005.


Under the proposed rules:

  • Different payment methods will have to reflect the cost to the supplier of offering those methods

  • Energy companies must provide an annual statement to customers providing details such as the tariff, consumption and a reminder of the customer's right to switch

  • An at-a-glance price scorecard on bills to make it easier for consumers to switch

  • Small businesses to be given clear contracts with no automatic rollover when the agreement ended

  • Written quotes on doorstep sales.

"This is an emphatic move by Ofgem to clear the decks of obstacles that prevent consumers from getting access to the best offers," said chief executive Alistair Buchanan.
The new conditions would give Ofgem the power to fine companies that could not prove price differences were justified.
The regulator will publish a draft of the new licensing condition next month and consult with energy suppliers, with the aim to implement them by the autumn. The new rule would be in place for three years before being reviewed.
If they cannot agree, Ofgem said it retains the right to refer the matter to the Competition Commission.

Price cuts

Ofgem announced last year that it would be conducting a quarterly review of the link between wholesale prices and domestic bills.
Price cuts in 2009
British Gas: gas prices down 10% on 19 February
Scottish and Southern: electricity tariffs down 9% and gas down 4% on 30 March
Scottish Power: gas prices down 7.5%, electricity down 3% on 31 March
EDF Energy: electricity down 8.8% in some areas on 31 March
E.On: electricity tariffs down 9% on 31 March
Npower: electricity prices down 8% on 31 March

Battling bills - what help is there?
It first concluded that there was no evidence that suppliers passed on increasing wholesale costs to customers, but then failed to drop prices when costs fell.
At the end of the month, five major energy suppliers will cut some energy prices for UK households, following the move of British Gas in February.
The British gas and electricity markets were opened to competition 10 years ago and price controls were removed six years ago.
Six suppliers now dominate the market - Npower, EDF, British Gas, Scottish Power, Scottish and Southern Energy, and E.On.
Garry Felgate, chief executive of the Energy Retail Association, which represents the energy companies, said: "Energy suppliers have already taken significant action following the original probe findings, including reducing their tariffs on pre-payment and electricity-only tariffs by £300m.
"The regulator has stated on many occasions that we have the most competitive market in the world, with 100,000 people switching each week.
"Any measures which support competition in the market can only be good news for consumers, and now that all suppliers have reduced their prices, I would encourage customers to shop around to see if they are on the best tariff for their home."
But Bob Wilson, assistant director at the National Housing Federation, said the report was a missed opportunity to assist poorer householders.
"This makes a mockery of Ofgem's claims that it wants to protect vulnerable customers. Energy companies should absorb the extra costs of maintaining meters rather than passing them on to their poorest customers," he said.
"Pre-payment customers should not pay a penny more than people who pay their bills quarterly and should no longer be discriminated against."


Phoenix Energy welcome this bill - particularly the grossful unfair practice of 'rolling over' business energy customers at the end of their contracts and further contracting customers without their permission or approval.

Wednesday, 4 March 2009

New Building Conversion




Phoenix Energy have recently undertaken to work on behalf of a Hartlepool developer to manage the utility supply and metering aspects of their new building conversion on Durham Road, Hartlepool. The direlict site of the ex United Reform Church and Sunday School are to be converted into 10 luxury appartments.


The building is direlict, as can be seen in the attached photos and presents a number of difficulties in terms of provision of utility supply.


  • Listed Building

  • Gas supply required - this is difficult in multi - story flats

  • Engineering difficulties - level differences as shown in photos

  • Access to flats via 'bridges'

  • Basement flats causing building to be set back from road

We have recently started the development and are in process of obtaining quotations from NEDL / United Utilities and Hartlepool Water. Please revisit this blog later (ie 6 months!) for an update and to view finished development.


This is an example of the work we do - Phoenix Energy specialise in providing expert utility advice to builders. We take the hassle out of dealing with utility providers and allo our clients to get on with earning money.


Please visit our website http://www.phoenixenergy.co.uk/connections.html






Monday, 23 February 2009

Domestic Price Cuts

At Phoenix Energy we specialise in business electricity and getting the best possible prices for our customers. In recent times 4 energy suppliers have reduced their rates for domestic customers. Am I being cynical but is it a coincidence that all of the suppliers have reduced rates by the same amount - the 'heirachy' of prices thus will hardly change!

Visit our website for details of our services to business customers and watch this space for details of our new energy comparison site for domestic customers.

http://www.phoenixenergy.co.uk/billing.html


The following artical is courtesy of the BBC


EDF Energy cuts electricity bills

EDF is the second energy provider this week to cut electricity, but not gas bills
EDF Energy has announced it is cutting bills by an average of 8.8% for most of its electricity customers.
Gas tariffs will remain unchanged, EDF Energy said, arguing its prices were still competitive.
The reduction in electricity bills will come into effect on 31 March and will affect 2.3 million of the firm's customers.
E.On cut its electricity bills by 9% on average on Thursday. It also decided to keep gas prices unchanged.
"These reductions will apply in London, South East, South West, Wales and Scotland, benefiting the vast majority of our standard rate customers across the country," EDF said in a statement.
"In other regions, EDF Energy is already offering some of the lowest tariffs on the market".
'Volatile wholesale prices'
Apart from EDF and E.On, competitors British Gas and Scottish & Southern Energy have also announced price cuts.
British Gas is to cut its gas prices by 10%, effective from 19 February while Scottish & Southern will cut the price of electricity by 9% and gas by 4% from 30 March.
The cost of wholesale gas is linked to the price of oil, which has fallen significantly from the peak it reached in summer 2008.
"Although wholesale prices have fallen recently, the market remains volatile. As a result, the outlook for retail prices is still challenging," EDF said.
"Forward annual wholesale prices for electricity and gas remain at relatively high levels."

Sunday, 22 February 2009

Networking

At Phoenix Energy we are passionate about networking and passionate about business.

We believe that in these hard and troubled times that small businesses should actively help each other and by sticking together that we will survive the current recession.







Much of our business comes from word-of-mouth referals from existing customers and from networking partners. We strongly believe in building business relationships and are members of local and national networking and business support organisations. Our advice is free and we are also quite happy to direct customers to other help and support organisations. We particularly enjoy talking to new or start up businesses.








We strongly believe in helping local business ,both within our own areas of expertise and through referals to trusted experts in different areas of business.


We are members of the following organisations and believe that 'if we can't help, we know someone who can!'


http://www.surteesbni.co.uk/



http://www.durhambusinessclub.co.uk/




http://www.sunderlandbusinessnetwork.co.uk/


http://www.enterprising-hartlepool.net/

http://www.networknorth.org.uk/index.html


We would be very happy to make introductions to the groups shown above and to any of our business associates.

If you need any introductions please contact us http://phoenixenergy.co.uk/contactus.html and we will assist.